The following privacy statement
explains how your personal information will be handled when you use our website
or have any other form of communication such as email, telephone or post.
What information does Grumpy Joes collect
Grumpy Joes collects personal information from you when you provide it to us directly, register with us via our website or place an order for products or services. Details that we collect include:
- Information about you and your company when you register for an account with us. This may include your name and contact details and your company name and company details.
- Billing and delivery information, if you make a purchase from us for a product or service.
- Records of your interactions with us. Please note that if you contact us via telephone, we may record calls for compliance, quality and staff training purposes.
How does Grumpy Joes use your personal
Depending on how you use our website, your interactions with us, and the permissions you give us, we may use your personal information for the following purposes:
Who does Grumpy Joes share my personal
Grumpy Joes needs to share information with certain selected third parties in order to operate our business:
Grumpy Joes may also disclose personal information in cases where we believe the disclosure is necessary to protect the rights, property or personal safety of Grumpy Joes, our customers, employees or the public, or where we are otherwise legally permitted to do so.
Where does Grumpy Joes store my personal
information, and how long for?
We keep your data safely and securely for as long as we need it for the purposes set out above. We may also keep a record of correspondence with you for as long as is necessary to protect us from a legal claim.
Where we no longer have a need to keep your information or you request for erasure, we will delete your personal data. When you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in future.
What does Grumpy Joes do to protect my
In order to ensure the security and protection of your personal details, we use the following methods:
- 128 bit Secure Sockets Layer (SSL) encryption, which guarantees a safe and secure connection.
- Your Grumpy Joes Account information is password-protected so that only you have access to your personal information. We recommend that you do not share your password with anyone else. We will never ask you for your password in an unsolicited phone call or in an unsolicited email.
How does Grumpy Joes use my personal
information for marketing?
If you opt-in during your account registration and purchase, Grumpy Joes may send you emails, call or text you regarding Grumpy Joes products and services. In addition, we may occasionally send you direct mail about products that we feel may be of interest to you.
It is likely that some or all of these marketing messages may be tailored to you, based on what we know about you and/or your company, for example from your Grumpy Joes Account, your previous searches and browsing history on our website, and your purchase activity.
If you no longer want to hear from us, at any time you can:
How can I access, update or delete my
You can view and edit your Personal Profile information at any time by clicking on the ‘My Account’ section in the website footer and clicking on ‘Edit your account information’ or ‘Modify your address book entries’.
If you have forgotten your password, or have any other problems accessing the Grumpy Joes website, please contact us on 01509 670006 or email us at firstname.lastname@example.org.
If you have a query regarding your personal information which you cannot resolve via your Grumpy Joes Account, please contact us using the details below. Under UK data protection law, you have the right to access, update and delete your personal information. Grumpy Joes will comply with any requests to exercise these rights in accordance with applicable law. There are limitations to these rights, and there may be circumstances where we are not able to comply with your request.
• Help remember and process the items in the shopping cart.
• Understand and save user's preferences for future visits.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
For questions regarding this privacy notice or how we use your personal data, please click here to see our options of how to get in touch.
You are also entitled to contact the UK Information Commissioner’s Office if you have any questions or concerns regarding your personal information.
Updates to this Privacy Statement